me999 Terms and Conditions

This document forms the legal agreement between the me999 online gaming platform ("Platform", "Site" or "me999") and its users ("Player", "Member" or "You"). These terms take effect from the moment you create an account with me999 and accepting them in full is mandatory.

me999 is a secure and reliable online gaming platform that provides live casino, slot games, sports betting, and various other gaming services for players in Bangladesh. In addition to these terms, our Privacy Policy and Responsible Gaming Policy are also considered part of this agreement.

These terms have been prepared in Bengali and apply to players in Bangladesh. The Bengali version shall be considered authoritative for any matter of interpretation.

2.1 Age Requirement

To open an account with me999 and participate in any game or betting activity, a member must be at least 21 (twenty-one) years of age. Use of this platform by minors is strictly prohibited. me999 may request the necessary documents for age verification at any time.

2.2 One Person, One Account

Only one account per person is permitted. If the same person creates multiple accounts, those accounts will be cancelled and all balances and bonuses may be forfeited.

2.3 Providing Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false information will result in the immediate closure of the account and all deposited funds may be forfeited.

2.4 Identity Verification (KYC)

To ensure security, me999 may request the following documents at any time:

• Scanned copy of National ID (NID) or Passport
• Mobile banking account details
• Bank statement or payment confirmation

Withdrawals may be temporarily suspended until the verification process is complete.

3.1 Login Security

It is your responsibility to keep your account password and login details completely confidential. me999 will never ask for your password via email or chat. You may not allow any third party to use your account.

3.2 Account Restrictions

An account may be temporarily or permanently suspended in the following cases:

• Operating multiple accounts
• Suspected bonus abuse or manipulation
• Providing false information
• Using prohibited software or bots
• Suspicious money laundering activity

3.3 Account Closure Request

If you wish to close your account yourself, email [email protected] or contact us via live chat. Any valid balance is withdrawable before the account is closed.

4.1 Accepted Payment Methods

Transactions on me999 are currently available through the following methods:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Digital financial service of the postal department
• Rocket — Dutch-Bangla Bank's mobile banking service
• Upay — United Commercial Bank's mobile service
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

4.2 Minimum Limits

The minimum deposit amount across all payment methods is ৳100 (one hundred taka) and the minimum withdrawal amount is ৳500 (five hundred taka).

4.3 Withdrawal Timeframe

Approved withdrawals are generally completed within 15 minutes to 2 hours. Additional time may be required during the verification process.

4.4 Withdrawal Conditions

The specified wagering requirements must be met before withdrawing bonus funds (see Section 5 for details). me999 may request the necessary documents to verify transactions. If a fraudulent transaction is suspected, the withdrawal will be suspended and an investigation will be conducted.

5.1 Welcome Bonus

A 150% welcome bonus is available on your first deposit at me999, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn you a ৳1,500 bonus, making your total balance ৳2,500.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount — calculated on the bonus portion only, not on the original deposit. Example: ৳1,500 bonus × 10 = ৳15,000 must be wagered before withdrawal.

5.3 Bonus Terms

• Each bonus has a specific validity period — any unused bonus will be cancelled once it expires.
• Bonus funds can be used to meet wagering requirements, but cannot be withdrawn directly.
• If multiple bonuses are active at the same time, the requirements of the bonus expiring first must be fulfilled first.
• me999 reserves the right to modify, suspend, or cancel any bonus offer.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.

5.4 VIP Program

me999's VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

Tier upgrades are based on your gaming activity and regularity. The benefits of each tier are described in detail on the relevant page.

6.1 General Gaming Policy

All games on me999 are conducted in a fair and impartial environment. Game outcomes are determined using Random Number Generator (RNG) technology. Each game has its own rules and operating conditions, which are displayed within the game itself.

6.2 Betting Limits

Each game and betting market has its own minimum and maximum betting limits. These limits are displayed in the relevant game interface and may change.

6.3 Technical Issues

If a technical issue arises during a game, me999 will investigate and determine the correct outcome. The outcome determined according to server logs will be considered final. me999 is generally not liable for losses due to disconnection, however each incident will be considered on a case-by-case basis.

6.4 Sports Betting

Please keep the following in mind when participating in sports betting:

• Once any bet is confirmed, it cannot be changed or cancelled.
• If a match is postponed or abandoned, bets will be settled according to me999's rules.
• Differences may occur in live betting due to server delay; me999's decision is final.

The following activities are strictly prohibited on me999:

• Using automated bots, scripts, or third-party software
• Cheating through collusion or coordination among multiple players
• Exploiting any vulnerability or bug in the platform
• Money laundering or concealing the source of illegal funds
• Attempting unauthorized access to another user's account
• Spreading harmful viruses or malware
• Using the platform for illegal purposes
• Bonus abuse — claiming bonuses using multiple accounts or false identities

me999 treats the protection of your personal information as the highest priority. Your information is kept secure using SSL encryption and modern cybersecurity technology.

Your personal information is never sold to third parties. However, information may be shared in the following cases:

• With the relevant financial institution for payment processing
• With government authorities to meet legal obligations
• With trusted partners for fraud prevention and security verification

For more details, please read our Privacy Policy.

me999 believes that gaming should be a form of entertainment. We are committed to helping our members build healthy gaming habits.

9.1 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, please contact us. me999 will arrange a temporary or permanent account suspension.

9.2 Age Verification

We are fully committed to protecting minors. Please take the necessary steps to ensure that underage members of your family cannot access this site.

To the maximum extent permitted by applicable law, me999 is not liable for:

• Disruptions to games or betting caused by internet disconnection
• Delays or failures by third-party payment services
• Losses resulting from unauthorized account access (where caused by user negligence)
• Temporary unavailability of the site or maintenance downtime
• Services becoming restricted due to changes in law

me999 is a fair play platform and all games are conducted in a transparent and impartial manner. However, winning and losing in gaming is entirely normal and no outcome can be guaranteed.

11.1 me999's Rights

me999 may suspend services temporarily or permanently without prior notice in the following circumstances:

• For technical upgrades or maintenance
• To address security threats
• To comply with regulatory or legal obligations
• During investigation of fraudulent activity

11.2 Balance After Account Closure

If me999 closes an account due to a breach of rules and any unlawful activity is proven, all balances and bonuses may be forfeited. If the user is found innocent in the investigation, the valid balance will be returned.

If you have any objection or complaint regarding any matter, please contact our customer service team first. me999 is committed to investigating and resolving every complaint in a fair and impartial manner.

12.1 Complaint Process

• Step 1: Submit your complaint with details via live chat or at [email protected].
• Step 2: Our team will review it and get in touch with you.
• Step 3: If both parties cannot reach an agreement, the matter will be escalated to me999's senior authority.

In disputes concerning game outcomes, server logs will be considered the final evidence.

me999 reserves the right to amend these terms and conditions at any time. Members will be notified of important changes via email or through a notice on the platform.

Continued use of me999 after any changes will be taken to mean that you have accepted the new terms and conditions. It is therefore recommended that you visit this page regularly.

If you have any questions or feedback regarding these terms and conditions, please contact us:

• Live Chat: Join the live chat 24/7 from any page on the site
• Email: [email protected]

Our support team is always ready to assist in both Bengali and English.